NIHON KAI Japanese Restaurant

NIHON KAI Japanese Restaurant
Rating:
  • Currently 1/5 Stars.
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Contact: ( Find Other Outlets )
No 4-2, Jalan Telok Gadong, Off Jalan Klang Lama, 58100 Kuala Lumpur
Tel: 03-7982 3668
Operating Hours:
Lunch: 12pm-3pm
Dinner: 6pm-10pm
  • Place: Restaurant
  • Cuisine: Japanese
  • Serving: Fine Dining, Seafood
  • Ambiance: Cozy

Restaurant Introduction:

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Comments on this restaurant:

On 6/14/2012 caitlinmommy said:

This comment is for the branch in Kota Kemuning and not Old Klang Road. Not sure about the one in Old Klang Road, but the latest one in Kota Kemuning is one of the WORST experience I had with Japanese restaurant. We arrived before 12:30pm and only 2 other tables were occupied. The guy took our order just before one big group submitted theirs. 20 mins later the table with big group was served their food. We thought we should be next but waited another 10 more mins before 1 out of 4 lunch set that we ordered was served. Highlighted this to one of the waiter/boss. He checked and said they the kitchen is preparing the other three sets now. I ate mine, the only set that was served, very slowly and observed that other tables who came in later were served their food one by one. I finished my set, albeit eating it extremely slow and still no sign of other sets being served. My family after waited for 40mins decided not to wait anymore, especially after seeing other tables who came in much later being served. I called for the bill and told the same guy whom I highlighted that we are not waiting for the rest anymore, I'll pay for the set that I ate only. Not only he didn't apologise for such long wait, he turn around and accused that it's because we ordered later than others! Nevermind one of the set was served already. Nevermind that I highlighted that we saw other tables came in after we ordered ours. He insisted it's our problem and not theirs. During the argument, 2 out of the 3 outstanding sets lunch miraclesly appear. I was already very mad then and told them to take it back cos we donot want to spend another minute in the restaurants and just let me pay the one I ate. One of the waiters came and gestured that we don't have to pay, just leave. I would not be so upset if they could just admit that they made a mistake or the kitchen couldn't coup or missed our orders. What I can't accept that no apology was offered but we were instead blamed for ordering late, which was clearly not the case.

  • Currently 1/5 Stars.
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