Food Talks

Naili's Place Article Rating

Posted by Oracle9 on January 21, 2008 - Filed under: Member Talks

Located amid rows of trees and a gentle breeze is a malay kampong style eatery that comprises over 10 kampong huts.

As evening falls, Naili's Place is surrounded with music as diners tuck into delicious food, or enjoy a glass of ABC jelly with Ice-Cream while engaging in casual conversation. Although the restaurant possesses a Malays- style ambience, 80% of its patrons are Chinese.

Savour authentic Malay cuisine as the speakers belt out numerous tunes of the latest mandarin hits. This place is certainly a great cultural melting pot.

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Ebby Said:
Ebby

The food so-so, ambience also so-so but the service very bad.
Been to Naili's Sentul twice. Both bad experience.

1st incident
We order Lasagna, in the bill we were charged Fried Sagana, which is more expensive than Lasagna. Lucky my wife noticed. We went back and claim for refund. The cashier (we assumed as owner coz she's been ordering people around) didn't even say sorry.

2nd incident
Since I thought it was an honest mistake, fine, I bring my wife again on our wedding anniversary. We ordered Lamb Chop, after a while the waiter came and put the plate on our table and said Lamb Chop, but when my wife started to eat, its chicken chop. We called upon the waiter but he's like busy & trying to avoid us, complaint to the cashier, cashier shouted to one of the waiter (senior may be) to handle us.
Instead of saying sorry for the mistake. This guy very rudely said, we place an order for chicken chop and not lamb chop. When we said no, we ordered for a lamb chop, he said why didn't tell them that we ordered lamb instead of chicken as the waiter came with the plate saying chicken chop (in high pitching tone). I raised my voice, that their waiter said lamb chop but when my wife try to eat, its chicken. Then this rude guy said no we ordered for chicken chop. I'm like what the hell? So I 'sound' this guy, "hormat sikit, we are paying customer, macam ni ke korang layan customer?" and this guy said, "abis tu macam mana". I feel like punching this guy in the face. But in order not to make any scene and havoc, my wife calm me down and as Muslim we should not fight and waste food, my wife eat the food, we still pay and we swear not to comeback again and will inform anybody we know about our experience and advise them not to go to Naili's!

Friday, January 30, 2009 6:43 PM from: 203.106.229.130
nisha Said:
nisha

P/S :NAILI'S OWNER......(AMPANG BRANCH)

I VISITED U RESTAURANT ON 30/3/2011 FOR A BIRTHDAY DINNER,SINCE MY FREINDS SUGGESTED THIS PLACE.(MAYBE COZ OF THE INVIROMENT..NICE DECO)

THE SERVICE WAS DAMN BAD..THE WAITER IS ACTING LIKE AN OWNER,..SMOKE N READING NEWSPAPPER EVEN WE CALL HIM FOR A SERVICE..HE NOTE US CALLING BUT PRETEND AND IGNORE US..I HELP MYSELF FOR A SALT N PEPPER..NO BIG DEAL..

WHEN WE ABOUT TO LEAVE,..WE HEADING TO THE CASHIER WHICH IS AT DOWNSTAIR...THIS IS THE MOMENT THAT I CANT TOLERATE AT ALL...THE CASHIER WITH HER ANGER ATTITUDE ASK ME....(SIAPA BAGI U NOMBOR NI??),..I WAS BLUR ON THAT TIME,...N MY FREIND ANSWER HER..THE WAITER THAT SERVE US UPSTAIR..THEN THAT CASHIER CAN RUDELY SAY THIS STUPID WORDS..(JAWAB LAA,..XDE SUARA KE)..WAH,..IM GIVING U BUSSINESS,.THIS HOW U TRAINED TO TREAT A CUSTOMER....SO I SAY TO THAT CASHIER IS U JOB TO CHECKED IF U WANT US TO PAY...SHE START SHOUTING CALLING THE WAITER...N SHE SLAM THE TABLE N SAY TO ME (U JANGAN CARI PASAL )..
WHEN I HEARED THAT,..NO POINT FOR ME TO ENTERTAINT HER...I WALKED OFF....IM NOT GOING TO PAY ANY SINGLE CENTS FOR THIS FUCK......DINING EXPERIENCE...

AND I FEEL REGRET DINE IN...IF I CAN THROW BACK THE FOOD THAT WE CONSUMED,..THAT WILL BE BETTER....FOR THE OWNER,...IF U WANT MY MONEY FOR WHAT WE HAVE THERE,...U FREELY CONTACT ME......I NEED THAT STUPID AND ARROGANT CASHIER TO APOLOGIZED.

IF IM THE OWNER,..I SURE THROW THIS GARBAGGED (CASHIER) BEFORE MY RESTAURANT LOSING MORE N MORE CUSTOMER.

N,....I WILL NEVER CUM @ NAILI'S ANYMORE........

Thursday, March 31, 2011 9:54 PM from: 203.82.92.65
Sam Said:
Sam

Food so so, ambience cheap and pretentious while the service...WORST than public toilet!

The lady cashier whom is the owner never smiles because she probably had her menopause when she was 9, was EXTREMELY rude. She treats paying customers like beggars. Oh please..with that attitude, it will be our last time coming there. We just pray that the lady cashier / owner will one day get her a taste of her own medicine. We will tell everyone we know not to go there and warn them of the extremely bad service and truly insulting lady cashier.

Sunday, May 22, 2011 8:25 PM from: 113.210.127.195
siti Said:
siti

wow...so many bad experience outside there..i just thought want to celebrate my husband birthday there in taipan nailis restaurant..
we gave them a good bussiness, but we don't get any good sevices...i just wondering why....
i have to think twice right now...

Friday, August 12, 2011 11:15 PM from: 202.75.45.124
nadia Said:
nadia

Haha, wanted to support you guys, but having second toughts..not going to naili's place sentul.i can't tolerate rude people especially those whose doing business.u want our money, U earn it politely!

Sunday, June 30, 2013 8:58 PM from: 210.195.150.214
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